Self Funded Home Care
If you would like more support to keep you comfortable and safe at home and have reached the limit of your government subsidy, you can purchase additional services to keep you comfortable and safe at home.
You do not need to wait for a government subsidy to be available to get help or support. If you would like more support to keep you comfortable and safe at home and have reached the limit of your government subsidy, you can purchase additional services to keep you comfortable and safe at home.
Our fees reflect the quality of our service. We are not the cheapest but we are certainly not the most expensive service provider. We are committed to being transparent about our fee structure and we stand by our value for money and quality of care.
Frequently asked questions
Find the answers to frequently asked questions, with insights into service costs, different ways we can help you enjoy living independently at home, and more.
No. In January 2023 the Department of Health and Aged Care terminated exit fees.
The Australian Government offers several programs that provide subsidies for aged care services.
These programs include:
- Home Care Package (HCP) program.
- Commonwealth Home Support Programme (CHSP)
- Veterans’ Home Care
- Department of Veterans’ Affairs (DVA) Community Nursing
- National Disability Insurance Scheme (NDIS).
Some funded programs only operate in specific areas. Please contact the Mercy Health Home Care office nearest to you for more information.
Your funding level will be determined through an Aged Care Assessment as part of the Home Care Package application process. Aged Care Assessments can be organised through My Aged Care, the Commonwealth Government body responsible for all aged care services.
- Level 1 supports people with basic care needs. Think of it as the smallest bundle that provides a couple of hours of in-home care services each week.
- Level 2 supports people with low-level care needs. It results in around four hours of in-home care services per week.
- Level 3 supports people with intermediate level care needs. It equates to up to nine hours of in-home care services per week.
- Level 4 supports people with high-level care needs. It translates to up to 14 hours of in-home care services per week.
While each level comes with a different amount of funding, all levels have access to the same types of services — the difference is the amount of services you can choose within your budget. We tailor your services to ensure you get the best value out of your budget.