This service is available at these local offices
Service availability may vary depending on your funding model. Please don’t hesitate to contact Mercy Health — we’re here to help you explore what options are available to best support your needs.
Frequently asked questions
Find the answers to frequently asked questions, with insights into service costs, different ways we can help you enjoy living independently at home, and more.
The costs associated with your care will vary depending on your needs, so there is no one-size-fits-all answer to this question. You may be eligible for government-subsidised funding for aged care services, such as a Home Care Package, or another funding option that reduces or removes any cost to you.
Our fees reflect the quality of our service. We are not the cheapest, but we are certainly not the most expensive service provider. We are committed to being transparent about our fee structures and we stand by our value for money and quality of care.
Read about our fee policy.
No. Mercy Health is a Catholic, not-for-profit organisation that provides services to people of all faiths and no faith. We welcome everyone, regardless of race, gender or religion. This applies to our team members as well. Mercy Health’s values of compassion, hospitality, respect, innovation, stewardship and teamwork are key to who we are and what we do.
For Apple users, go to Settings and tap Notifications. Scroll down until you find the Mercy Health Healthy Ageing app and tap on it. Tap on Allow Notifications.
For Android users, go to Settings and tap Notifications. Tap on Included apps and scroll down until you find the Mercy Health Healthy Ageing app and tap on it.